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We are pleased to offer free complimentary national and international shipping (in EU and USA) for orders over €250.
All our parcels are tracked. You can track your Favette delivery on our internet site using the tracking number received in your order despatch email.
We despatch orders in stock to the courier within maximum 1 working day from order receipt; where possible, depending on time in Italy of receipt, orders will be despatched to courier on the same day of order (orders placed on a Friday after 11.30am (italian time) will be despatched the following working day).
Shipping rates are calculated at checkout. We cover duties & taxes for all of the EU.
Please provide your mobile number at checkout in order to receive info and be contacted by the courier.
All our international shippings are with UPS (or with alike top carrier) and tracking number.
Italian Orders
Please note that our standard delivery is estimated to arrive in Italy within 24/48 hours (excluding remote areas and islands)
The courier we usually use to send parcels in Italy (and from which you will receive an email notification) is SDA or GLS.
International Orders
All international orders are shipped out through UPS (or with alike top carrier), and are estimated to arrive from despatch to courier, depending on location, according to the below list:
EUROPE:
UPS Standard: 3/4 days
UPS Express: 2/3 days
USA & CANADA:
UPS Express: 3/4 days
REST OF THE WORLD:
UPS Expedited 5/7 days as average
Please remember to provide your mobile number at checkout in order to be contacted by the courier to ensure successfull delivery.
With respect to extra EU orders, please be aware that Favette will not be held liable for any local custom duties or taxes on your parcel or goods upon delivery.
With respect to USA orders, please note that if your order is over $800 you will be charged import duties of 20-30% on arrival.
General Rules for National and International Orders
Please note that the time of delivery is calculated on a Monday - Friday (working days and excluding national holidays) basis from despatch to courier.
Any orders received before 11.30am (italian time) will be dispatched to the courier on same day. Any orders placed after 11.30am will be dispatched to the courier the next working day. For example, if you place your order after 1pm on Friday, it will be dispatched the following Monday and arrive by max Wednesday.
Please note also that order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation or special situations, such as the current pandemic working limitations.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch to the courrier.
We are not responsible for any delays or extra cost caused by destination customs clearance processes.
Once items have been dispatched to the courrier, we are unable to redirect orders.
Bespoke
Monogrammed pieces and orders with specific embroideries will be dispatched within 10 days max. from order receipt and will not be returnable.